
Phillip Wong
Operation Manager - Logistics
Joined logistics industry in 2017 as an Operations Controller cum Customer Service, gaining extensive hands-on experience in operational coordination and client support. Over the years, has developed strong expertise in managing and optimizing trucking operations.
Key Experience / Expertise:
- End-to-end operations management and workflow optimization
- Customer service strategy and client relationship management
- Experienced in managing complex logistics operations with a focus on compliance and safety standards
- Performance management and team leadership
Role In The Company:
Operation Manager
Key Contributions / Value:
Drives operational efficiency by streamlining logistics processes and improving turnaround times. Enhances customer satisfaction through reliable delivery and proactive communication. Contributes to business growth by optimizing resources and supporting cost-effective logistics solutions.